    
Rock Riffle Run Customer Reviews!:
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Review |
|  10 On 01/03/2010
If you have have people on are impossible on your shopping list, you can stop here. Your search is over and satisfaction is found. |
| 10 On 12/31/2009
Rock riffle pottery have really achieved something and their mugs do make your beverage taste better than the mass produced, cookie–cutter, store bought ones. |
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| 10 On 12/28/2009
I ordered this as a gift for my son-in-law and was very pleased with the quality of the product as well as the ease in purchasing it and having it sent directly to his address. I will definitely shop Porter House Crafts again. |
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| 10 On 10/31/2009
Beautiful, large well-made mug for soup, coffee, etc. Great product. Very happy with purchase. |
| 10 On 10/31/2009
Beautiful, large well-made mug for soup, coffee, etc. Great product. Very happy with purchase. |
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| 10 On 10/31/2009
Beautiful, large well-made mug for soup, coffee, etc. Great product. Very happy with purchase. |
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| 10 On 01/03/2010
If you have have people on are impossible on your shopping list, you can stop here. Your search is over and satisfaction is found. |
|
| 10 On 10/31/2009
Beautiful, large well-made mug for soup, coffee, etc. Great product. Very happy with purchase. |
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| 10 On 12/31/2009
Rock riffle pottery have really achieved something and their mugs do make your beverage taste better than the mass produced, cookie–cutter, store bought ones. |
|
| 10 On 12/28/2009
I ordered this as a gift for my son-in-law and was very pleased with the quality of the product as well as the ease in purchasing it and having it sent directly to his address. I will definitely shop Porter House Crafts again. |
| 10 On 09/18/2009
it’s absolutely gorgeous i love it!!
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| 10 On 07/30/2009
This mug is lovely. A great size (I think about 12-14 oz) and very comfortable to hold. Glaze is a great color. Thanks!!
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From Rock Riffle Run's Studio
Handmade stoneware pottery by Susan Abromovitz of Rock Riffle Run in Shade, Ohio. Rock Riffle Run Pottery is a boutique pottery — we lovingly make our pottery on a wheel (hand-thrown) and sign every piece, keeping alive an art form that is well over 3000 years old. Although we use some modern equipment today, the process and the materials remain much the same as they were in ancient times. It is a tradition that we are very proud to be a part of.
View Other selections from Rock Riffle Run
STUDIO DIRECT SHIPMENT Lead times Will vary and are noted. For Immediate shipment, Please select an "In Stock" alternative
Packaging is FREE and cost is low!
| Carrier |
Service |
Delivery Notes* |
 |
UPS Ground
UPS 3 day select |
delivery in 1-5 business days based on location. Excellent tracking & service |
UPS 2nd day air
UPS Next day air |
Guaranteed by service. cost is higher but your package recieves special treatment! |
 |
USPS Priority Mail |
Most economical for small items, can ship to your PO box. slower during xmas |
| USPS International |
We ship internationally to the following countries >
  International Customers: Choose USPS International (EMS)
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(*Please note... Delivery time begins when your order leaves our store, the next business day - To ensure safe delivery, Large and oversized orders will be seperated into multiple shipments (based on weight))
ACG Order Availability
1) IN STOCK items ship from our warehouse in Vermont The NEXT business day, unless otherwise noted
2) STUDIO DIRECT items ship directly from the artists studio, Based on availability, lead times Will vary and are noted next to the "add to cart" button
3) PREORDER items have a noted shipping delay (found next to the "add to cart" button). Preorders are based on availability, and you would be notified if the shipment will be longer then expected, or if the item has a backorder.
4) PERSONALIZATIONS: if your item(s) have a personalization request, there may be a Noted extra lead time next to the personalization option you select. Please be advised.
Please be aware of your orders availability as is noted. If you are in a rush, please make sure you select an “IN STOCK" item. Our items are seasonal and unique, and as such we cannot stock everything everyone wants, thus we allow preorders. If you preorder, please be aware that there might not be enough demand for the artist to remake your item; however, for more popular items your 'Preorder' puts you on top of the Queue as there are often backorders during holiday times. If you Preorder a Personalized item, please append the shipping delay with the personalization lead time.
Artcraft Gifts (Porterhouse Crafts) Ordering Policies:
For Damaged Items:
Please unpack merchandise carefully and inspect upon receipt. In the event of breakage, please call us immediately (888 362-4789), so that we can go over the procedures for replacing the damaged item(s). Leave everything in the original box, with the packing materials. DO NOT SHIP ANYTHING BACK TO US WITHOUT CONTACTING US FIRST; WE WILL NOT BE ABLE TO ISSUE CREDIT TO YOUR CARD OR STORE CREDIT IF OUR PROCEDURES ARE NOT FOLLOWED, OR IF THERE IS FURTHER DAMAGE TO THE ITEM(S).
For Exchanges:
Items may be exchanged for other items, or for store credit, within a six- month period. Any items sent back to us must reach us in saleable condition. Customer pays return shipping fees.
For Refunds:
We will issue refunds to your credit card if an item(s) reaches you damaged and you do not want a replacement, or if an item has been misrepresented on our website. Misrepresentation must be agreed to by both parties. Refunds for misrepresented items will include shipping fees, and will be issued once the item(s) comes back to us in saleable condition.
No returns or exchanges for personalized or engraved items unless damaged, or received with an error.
No returns for STUDIO DIRECT orders unless damaged; handled at the discretion of the artist.
Lost or incorrectly delivered packages:
You will be given a tracking number when an item is shipped. If the package becomes lost or does not reach you, we will work with you in filing the proper UPS or USPS claim. Refund based on outcome of insurance claim; we are not liable after package has been successfully turned over to the carrier.
Late shipment Arrivals:
Please bear in mind, when you receive your tracking number, and the carrier has successfully obtained the package, we are not liable for the published or estimated shipment times. They are not guaranteed, especially with weather related delays.
Please ship any (non Studio Direct) returns/exchanges to:
Artcraft Gifts D.B.A PorterHouseCrafts.com Attn: Returns Dept
PO Box 657 - 116 Lincoln Ave - Manchester Center, VT 05255
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Why order from Us?
1) Get Free designer Giftwrap with your order:
Celebrate |
Jungle |
Elegant |
Snowman |
It's a zoo |
Celestial |
Stained gl |
Santa trai |
 |
*FREE for ANY item over $25 OR for ALL items in an order over $150; else: $3.95
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2) next day shipping for "IN STOCK" items, OR notification of a preorder*
How to get Free shipping with your order:
1) FREE shipping for all JEWELRY orders over 50*
2) FREE shipping for all WOOD orders over 150*
3) FREE shipping for all orders over 150*
* Limit 1 shipment to 1 address, some Large/heavy items will be broken up, USA ONLY
3) Save $25 with our ACG Points card*
- Earn 1 point for every $25 you spend
- At 8 points ($200.00) Recieve a gift certificate worth $25.00
- Accumulative, use the certificate or give away - doesnt expire!
4) Our customers recommend it!:
Dont take our word for it, listen to some of our happy customers:
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 Customer Favorite
20 oz oversize handmade stoneware coffee mug - buttery matt glaze
20 oz. Oversized handmade stoneware pottery mug made by Susan Abromovitz of rock riffle run pottery of Shade, Ohio. "Rock Riffle Run Pottery is a boutique pottery — we lovingly make our pottery on a wheel (hand-thrown) and sign every piece, keeping alive an art form that is well over 3000 years old. .. 
Although we use some modern equipment today, the process and the materials remain much the same as they were in ancient times. It is a tradition that we are very proud to be a part of."
Artist Info: Handmade stoneware pottery by Susan Abromovitz of Rock Riffle Run in Shade, Ohio. Rock Riffle Run Pottery is a boutique pottery — we lovingly make our pottery on a wheel (hand-thrown) and sign every piece, keeping alive an art form that is well over 3000 years old. Although we use some modern equipment today, the process and the materials remain much the same as they were in ancient times. It is a tradition that we are very proud to be a part of.
Sizing: Approximately 4 1/2" tall holds 20 oz.
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