Room It Up Customer Reviews!:

Image	Review
	9 On 11/15/2012 very soft and as described. only minor glitch was not being able to pick out the color of the letters when placing order - not sure why. (Tierra Verde, Florida)
	10 On 12/13/2011 it is a cute durable bag it is for my gtanddaughter, had her initial put on it, just wish we could have an option to make the letter larger more options would of been better. But the bag is just perfect and super cute - Cheryl L S (Port Byron, Illinois)

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Item Information: Personalized Crossbody Lunch tote by Room It Up is a must have school essential. The Room It Up Lunch Tote is the perfect way to pack your lunch with style! This fully insulated tote includes a front outside pouch pocket, an inside Velcro to hold your drink, and even an elastic mesh pocket to help keep items in place. Add a coordinating backpack, messenger bag, or other accessories for the ultimate back-to-school look. Also, you can add a personal touch to your Room It Up lunch tote with embroidery7.5” x of your name or initials! (Dimensions: 3.5” x 8.5 Materials: 100% Polyester)

Sizing:

From Room It Up's Studio

Room It Up was founded on one great idea, the lap top desk! Not only was the function of the item well received, but no one could get enough of their great prints. With their up-to-date, trend right style, they developed a line of personalized products that has created an overwhelmingly fresh look. The re-invention of functional items began, inspired by the latest trends and ultimately it created their coordinated Room It Up™ lifestyle collection! All items are made to be monogrammed/embroidered, so go ahead, personalize your space™!

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This item is IN STOCK and ships NEXT business day, Guaranteed!
Packaging is FREE!:

Carrier	Service	Delivery Notes*
	UPS Ground UPS 3 day select	delivery in 1-5 business days based on location. Excellent tracking & service
	UPS 2nd day air UPS Next day air	Guaranteed by service. cost is higher but your package recieves special treatment!
	USPS Priority Mail/First Class	Most economical for small items, can ship to your PO box. slower during xmas
	USPS International	We ship internationally to the following countries > International Customers: Choose USPS International (EMS)

(*Please note... Delivery time begins when your order leaves our store, the next business day - To ensure safe delivery, Large and oversized orders will be seperated into multiple shipments (based on weight))

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View more shipping info and Delivery times

ACG Order Availability

1) IN STOCK items ship from our warehouse in Vermont The NEXT business day, unless otherwise noted
2) STUDIO DIRECT items ship directly from the artists studio, Based on availability, lead times Will vary and [ship out times, NOT delivery times] are noted next to the "add to cart" button
3) PREORDER items have a noted shipping delay [as to when it ships out, NOT when it is delivered] (found next to the "add to cart" button). Preorders are based on availability, and you would be notified if the shipment will be longer then expected, or if the item has a backorder.
4) PERSONALIZATIONS: if your item(s) have a personalization request, there may be a Noted extra lead time next to the personalization option you select. Please be advised.

Please be aware of your orders availability as is noted. If you are in a rush, please make sure you select an “IN STOCK" item. Our items are seasonal and unique, and as such we cannot stock everything everyone wants, thus we allow preorders. If you preorder, please be aware that there might not be enough demand for the artist to remake your item; however, for more popular items your 'Preorder' puts you on top of the Queue as there are often backorders during holiday times. If you Preorder a Personalized item, please append the shipping delay with the personalization lead time.

Artcraft Gifts (Porterhouse Crafts) Ordering Policies:

For Damaged Items:

Please unpack merchandise carefully and inspect upon receipt. In the event of breakage, please call us immediately (888 362-4789), so that we can go over the procedures for replacing the damaged item(s). Leave everything in the original box, with the packing materials. DO NOT SHIP ANYTHING BACK TO US WITHOUT CONTACTING US FIRST; WE WILL NOT BE ABLE TO ISSUE CREDIT TO YOUR CARD OR STORE CREDIT IF OUR PROCEDURES ARE NOT FOLLOWED, OR IF THERE IS FURTHER DAMAGE TO THE ITEM(S).

For Exchanges:

Items may be exchanged for other items, or for store credit, within a six- month period. Any items sent back to us must reach us in saleable condition. Customer pays return shipping fees.

For Refunds:

We will issue refunds to your credit card if an item(s) reaches you damaged and you do not want a replacement, or if an item has been misrepresented on our website. Misrepresentation must be agreed to by both parties. Refunds for misrepresented items will include shipping fees, and will be issued once the item(s) comes back to us in saleable condition.

No returns or exchanges for personalized or engraved items unless damaged, or received with an error.

No returns for STUDIO DIRECT orders unless damaged; handled at the discretion of the artist.

Lost or incorrectly delivered packages:

You will be given a tracking number when an item is shipped. If the package becomes lost or does not reach you, we will work with you in filing the proper UPS or USPS claim. Refund based on outcome of insurance claim; we are not liable after package has been successfully turned over to the carrier.

Late shipment Arrivals:

Please bear in mind, when you receive your tracking number, and the carrier has successfully obtained the package, we are not liable for the published or estimated shipment times. They are not guaranteed, especially with weather related delays.

Please ship any (non Studio Direct) returns/exchanges to:

Artcraft Gifts D.B.A PorterHouseCrafts.com Attn: Returns Dept
PO Box 657 - 116 Lincoln Ave - Manchester Center, VT 05255

Why order from Us?

1) Get Free designer Giftwrap with your order:*

Celebrate	Jungle	Stars	Iris
Noahs ark	Elephant	Iris	Cartouche
*Does NOT include "STUDIO DIRECT" items - FREE for ANY item over $25 OR for ALL items in an order over $99; else: $3.95

2) next day shipping for "IN STOCK" items, OR notification of a preorder*
How to get Free shipping with your order:

1) FREE shipping for all Room It Up orders over $99*
* Limit 1 shipment to 1 address, some Large/heavy items will be broken up, USA ONLY

3) Save $25 with our ACG Points card*

- Earn 1 point for every $25 you spend
- At 8 points ($200.00) Recieve a gift certificate worth $25.00
- Accumulative, use the certificate or give away - doesnt expire!

4) Our customers recommend it!:

Dont take our word for it, listen to some of our happy customers: