Teamson Kids Customer Reviews!:

Image	Review
	10 On 1/27/2012 Positives: The bench is really cute and sturdy. I have sat on it too, and it didn’t feel wobbly. The hinge on the lid doesn’t allow for children to slam it on their hands. Negatives: I bought this to be a toy box as well as a bench. Unfortunately, the storage compartment is not as big as I had envisioned. - Trevor B (Everett, Washington)

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Item Information: Hand-Carved, hand painted Step Stools. Delight the little ones in your life with this adorable step stool. Stepping up to new heights will be so much fun! Hand carved and hand painted, this step stool will be a decorative and functional addition to your child’s room.

Sizing:

From Teamson Kids's Studio

Since 1997, Teamson Design Corp. has been known for its high standard in designing quality products. Teamson Kids is a leading creator in beautifully designed and crafted children’s furniture and toys that are designed to spark any child’s imagination. They take great pride in the unique integrity of each piece they create. All of Teamson’s creations are painted by hand by their talented artists, so no two are exactly alike. The quality of craftsmanship is among the very finest, as they place great importance on closely supervising the manufacturing process in their own factories. Beautiful, unique, creative, and safe

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This item is IN STOCK and ships NEXT business day, Guaranteed!
Packaging is FREE!:

Carrier	Service	Delivery Notes*
	UPS Ground UPS 3 day select	delivery in 1-5 business days based on location. Excellent tracking & service
	UPS 2nd day air UPS Next day air	Guaranteed by service. cost is higher but your package recieves special treatment!
	USPS Priority Mail/First Class	Most economical for small items, can ship to your PO box. slower during xmas
	USPS International	We ship internationally to the following countries > International Customers: Choose USPS International (EMS)

(*Please note... Delivery time begins when your order leaves our store, the next business day - To ensure safe delivery, Large and oversized orders will be seperated into multiple shipments (based on weight))

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ACG Order Availability

1) IN STOCK items ship from our warehouse in Vermont The NEXT business day, unless otherwise noted
2) STUDIO DIRECT items ship directly from the artists studio, Based on availability, lead times Will vary and [ship out times, NOT delivery times] are noted next to the "add to cart" button
3) PREORDER items have a noted shipping delay [as to when it ships out, NOT when it is delivered] (found next to the "add to cart" button). Preorders are based on availability, and you would be notified if the shipment will be longer then expected, or if the item has a backorder.
4) PERSONALIZATIONS: if your item(s) have a personalization request, there may be a Noted extra lead time next to the personalization option you select. Please be advised.

Please be aware of your orders availability as is noted. If you are in a rush, please make sure you select an “IN STOCK" item. Our items are seasonal and unique, and as such we cannot stock everything everyone wants, thus we allow preorders. If you preorder, please be aware that there might not be enough demand for the artist to remake your item; however, for more popular items your 'Preorder' puts you on top of the Queue as there are often backorders during holiday times. If you Preorder a Personalized item, please append the shipping delay with the personalization lead time.

Artcraft Gifts (Porterhouse Crafts) Ordering Policies:

For Damaged Items:

Please unpack merchandise carefully and inspect upon receipt. In the event of breakage, please call us immediately (888 362-4789), so that we can go over the procedures for replacing the damaged item(s). Leave everything in the original box, with the packing materials. DO NOT SHIP ANYTHING BACK TO US WITHOUT CONTACTING US FIRST; WE WILL NOT BE ABLE TO ISSUE CREDIT TO YOUR CARD OR STORE CREDIT IF OUR PROCEDURES ARE NOT FOLLOWED, OR IF THERE IS FURTHER DAMAGE TO THE ITEM(S).

For Exchanges:

Items may be exchanged for other items, or for store credit, within a six- month period. Any items sent back to us must reach us in saleable condition. Customer pays return shipping fees.

For Refunds:

We will issue refunds to your credit card if an item(s) reaches you damaged and you do not want a replacement, or if an item has been misrepresented on our website. Misrepresentation must be agreed to by both parties. Refunds for misrepresented items will include shipping fees, and will be issued once the item(s) comes back to us in saleable condition.

No returns or exchanges for personalized or engraved items unless damaged, or received with an error.

No returns for STUDIO DIRECT orders unless damaged; handled at the discretion of the artist.

Lost or incorrectly delivered packages:

You will be given a tracking number when an item is shipped. If the package becomes lost or does not reach you, we will work with you in filing the proper UPS or USPS claim. Refund based on outcome of insurance claim; we are not liable after package has been successfully turned over to the carrier.

Late shipment Arrivals:

Please bear in mind, when you receive your tracking number, and the carrier has successfully obtained the package, we are not liable for the published or estimated shipment times. They are not guaranteed, especially with weather related delays.

Please ship any (non Studio Direct) returns/exchanges to:

Artcraft Gifts D.B.A PorterHouseCrafts.com Attn: Returns Dept
PO Box 657 - 116 Lincoln Ave - Manchester Center, VT 05255

Why order from Us?

1) Get Free designer Giftwrap with your order:*

Celebrate	Jungle	Stars	Iris
Noahs ark	Elephant	Iris	Cartouche
*Does NOT include "STUDIO DIRECT" items - FREE for ANY item over $25 OR for ALL items in an order over $99; else: $3.95

2) next day shipping for "IN STOCK" items, OR notification of a preorder*
How to get Free shipping with your order:

1) FREE shipping for all Teamson Kids orders over $99*
* Limit 1 shipment to 1 address, some Large/heavy items will be broken up, USA ONLY

3) Save $25 with our ACG Points card*

- Earn 1 point for every $25 you spend
- At 8 points ($200.00) Recieve a gift certificate worth $25.00
- Accumulative, use the certificate or give away - doesnt expire!

4) Our customers recommend it!:

Dont take our word for it, listen to some of our happy customers: