This item is IN STOCK and ships NEXT business day, Guaranteed!
Packaging is FREE and cost is low!
| Carrier |
Service |
Delivery Notes* |
 |
UPS Ground
UPS 3 day select |
delivery in 1-5 business days based on location. Excellent tracking & service |
UPS 2nd day air
UPS Next day air |
Guaranteed by service. cost is higher but your package recieves special treatment! |
 |
USPS Priority Mail |
Most economical for small items, can ship to your PO box. slower during xmas |
| USPS International |
We ship internationally to the following countries >
  International Customers: Choose USPS International (EMS)
|
(*Please note... Delivery time begins when your order leaves our store, the next business day - To ensure safe delivery, Large and oversized orders will be seperated into multiple shipments (based on weight))
ACG Order Availability
1)
IN STOCK items ship from our warehouse in Vermont
The NEXT business day, unless otherwise noted
2)
STUDIO DIRECT items ship directly from the artists studio,
Based on availability, lead times
Will vary and are noted next to the "add to cart" button
3)
PREORDER items have a
noted shipping delay (found next to the "add to cart" button). Preorders are
based on availability, and you would be notified if the shipment will be longer then expected, or if the item has a backorder.
4)
PERSONALIZATIONS: if your item(s) have a personalization request, there may be a Noted extra lead time next to the personalization option you select. Please be advised.
Please be aware of your orders availability as is noted. If you are in a rush, please make sure you select an “IN STOCK" item. Our items are seasonal and unique, and as such we cannot stock everything everyone wants, thus we allow preorders. If you preorder, please be aware that there might not be enough demand for the artist to remake your item; however, for more popular items your 'Preorder' puts you on top of the Queue as there are often backorders during holiday times. If you Preorder a Personalized item, please append the shipping delay with the personalization lead time.
Our Return and Exchange Policies:
All of our customers are very happy with the products and service they receive as we have spent over 20 years hand selecting the best and most unique crafts and gifts from many quality artists. However, we understand that mistakes do happen and minds can change. We will be happy to work with any problem you have...
For Exchanges :
If item is not refunded, it can be exchanged
for store credit, or other items
within 6 months In this case, You pay the extra shipping fees.
For Refunded Returns :
Money back for items that are damaged, or misrepresented on our site*
Money back for items that are of a poor or misrepresented quality
Item(s) must be sent back to us before refund occurs
* misrepresentation must be agreed upon by both parties
Refund will include shipping fees.
NO returns for personalized/engraved items Unless damaged.
NO returns for STUDIO DIRECT orders unless damaged, all these returns/exchanges at the discretion of the artist.
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