Product Number - 77114
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Warm Whiskers Customer Reviews!:

Image	Review
	10 On 01/12/2010 Everyone love animals. This was a great product for a person who loves animals and it works great. They even use it when not hot or cold, just as a pillow
	10 On 01/03/2008 I purchased The Doxie and 2 Kitty Aromatherapy neck wraps for my family & myself and we love them.. They came very fast across the country and came beautifully wrapped . I would recomend these wraps.
	10 On 01/21/2008 The slippers were a gift for my sister who has bone cancer. The ability to warm them has eased, somewhat , the discomfort in her lower back. She says that she’s afraid of wearing them out with their too frequent use. I’ve told her that if such is th View Item

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From Warm Whiskers's Studio

Warm Whiskers, former ally Kits ’n Kaboodle in Sacramento, CA is a manufacturer of a new and unique product called Warm Whiskers. These heatable soft animals are filled with buckwheat and a special blend of soothing herbs, including lavender and rosebuds. Heat in a microwave for approximately two minutes and aromatic warmth will be yours for up to two hours. Great for cramps, lower back ache, and tension in shoulders and neck. Perfect for cuddling and keeping the chill off on a cold night.

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STUDIO DIRECT SHIPMENT Lead times Will vary and are noted. For Immediate shipment, Please select an "In Stock" alternative

Packaging is FREE and cost is low!

Carrier	Service	Delivery Notes*
	UPS Ground UPS 3 day select	delivery in 1-5 business days based on location. Excellent tracking & service
	UPS 2nd day air UPS Next day air	Guaranteed by service. cost is higher but your package recieves special treatment!
	USPS Priority Mail	Most economical for small items, can ship to your PO box. slower during xmas
	USPS International	We ship internationally to the following countries > International Customers: Choose USPS International (EMS)

(*Please note... Delivery time begins when your order leaves our store, the next business day - To ensure safe delivery, Large and oversized orders will be seperated into multiple shipments (based on weight))

Calculate shipping cost, ZIP:
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ACG Order Availability

1) IN STOCK items ship from our warehouse in Vermont The NEXT business day, unless otherwise noted
2) STUDIO DIRECT items ship directly from the artists studio, Based on availability, lead times Will vary and are noted next to the "add to cart" button
3) PREORDER items have a noted shipping delay (found next to the "add to cart" button). Preorders are based on availability, and you would be notified if the shipment will be longer then expected, or if the item has a backorder.
4) PERSONALIZATIONS: if your item(s) have a personalization request, there may be a Noted extra lead time next to the personalization option you select. Please be advised.

Please be aware of your orders availability as is noted. If you are in a rush, please make sure you select an “IN STOCK" item. Our items are seasonal and unique, and as such we cannot stock everything everyone wants, thus we allow preorders. If you preorder, please be aware that there might not be enough demand for the artist to remake your item; however, for more popular items your 'Preorder' puts you on top of the Queue as there are often backorders during holiday times. If you Preorder a Personalized item, please append the shipping delay with the personalization lead time.

Artcraft Gifts (Porterhouse Crafts) Ordering Policies:

For Damaged Items:

Please unpack merchandise carefully and inspect upon receipt. In the event of breakage, please call us immediately (888 362-4789), so that we can go over the procedures for replacing the damaged item(s). Leave everything in the original box, with the packing materials. DO NOT SHIP ANYTHING BACK TO US WITHOUT CONTACTING US FIRST; WE WILL NOT BE ABLE TO ISSUE CREDIT TO YOUR CARD OR STORE CREDIT IF OUR PROCEDURES ARE NOT FOLLOWED, OR IF THERE IS FURTHER DAMAGE TO THE ITEM(S).

For Exchanges:

Items may be exchanged for other items, or for store credit, within a six- month period. Any items sent back to us must reach us in saleable condition. Customer pays return shipping fees.

For Refunds:

We will issue refunds to your credit card if an item(s) reaches you damaged and you do not want a replacement, or if an item has been misrepresented on our website. Misrepresentation must be agreed to by both parties. Refunds for misrepresented items will include shipping fees, and will be issued once the item(s) comes back to us in saleable condition.

No returns or exchanges for personalized or engraved items unless damaged, or received with an error.

No returns for STUDIO DIRECT orders unless damaged; handled at the discretion of the artist.

Lost or incorrectly delivered packages:

You will be given a tracking number when an item is shipped. If the package becomes lost or does not reach you, we will work with you in filing the proper UPS or USPS claim. Refund based on outcome of insurance claim; we are not liable after package has been successfully turned over to the carrier.

Late shipment Arrivals:

Please bear in mind, when you receive your tracking number, and the carrier has successfully obtained the package, we are not liable for the published or estimated shipment times. They are not guaranteed, especially with weather related delays.

Please ship any (non Studio Direct) returns/exchanges to:

Artcraft Gifts D.B.A PorterHouseCrafts.com Attn: Returns Dept
PO Box 657 - 116 Lincoln Ave - Manchester Center, VT 05255

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Why order from Us?

1) Get Free designer Giftwrap with your order:

Celebrate	Jungle	Elegant	Snowman
It's a zoo	Celestial	Stained gl	Santa trai
*FREE for ANY item over $25 OR for ALL items in an order over $150; else: $3.95

2) next day shipping for "IN STOCK" items, OR notification of a preorder*
How to get Free shipping with your order:

1) FREE shipping for all JEWELRY orders over 50*
2) FREE shipping for all WOOD orders over 150*
3) FREE shipping for all orders over 150*
* Limit 1 shipment to 1 address, some Large/heavy items will be broken up, USA ONLY

3) Save $25 with our ACG Points card*

- Earn 1 point for every $25 you spend
- At 8 points ($200.00) Recieve a gift certificate worth $25.00
- Accumulative, use the certificate or give away - doesnt expire!

4) Our customers recommend it!:

Dont take our word for it, listen to some of our happy customers: