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Selected Reviews from Our Customers:
| Date | Message | 11/16/2006 | I received the pin today, and I want to thank you for the wonderful service you provide--personal and quick. Thank you !! | 6/14/2007 | Just received my Blown Glass bracelet and absolutely love it...looking at getting another. Excellent delivery and a pleasure to do business with. | 10/12/2007 | Thank you so much! My sister, who is also my best friend, will turn 50 in December. She saw this bracelet on a friend and wanted one immediately but the friend did not know where it came from. So, I Googled and found your great store; I will be back because the service and prices are wonderful! Thanks again | 10/18/2007 | Hi, I just wanted to thank you for such a wonderful store and speedy delivery. I searched high and low for a money clip for my husband and then I came across your store where not only I found the clip but it was even better than what I was looking for. Also there was complementary gift wraping and the delivery was extremely fast, at no extra charge! I received the money clip today and is beautiful, my husband loved it. Now I’ll be getting some Christmas shopping from your store. Thanks again! | 12/25/2005 | Love the Tabra earrings my husband picked out from your store - turquoise scarab. I have been wearing Tabra since the early 80s --- love them. Thanks for the handwritten note sent with the earrings --- a very nice touch. I am sure you will hear more from us. Please put us on your emailing list. Happy Holidays, Suellen Meara | 12/31/2005 | Dear Ms. Porter, I cant thank you enough for your gift and I have to tell you I am thrilled with the USA made Knitty Gritty pullovers. I have been searching for American made products for some time and was extremely glad to find your site. Thank you again! Sherri | 10/30/2007 | Hi, yes I have received my order and everything was wonderful. My experience with your firm has been exceptional, from the first order, the customer service, and then receiving my order. Everything went like clockwork and I could not be happier. I ordered the Sterling Silver Rectangle Earrings as a birthday present for a friend and when she opened them, she absolutely fell in love with them and has worn them several times, received multiple compliments and has been asked where she purchased them. I would highly recommend you company to anyone whether local or on-line purchasing needed S. Beck Baltimore, Md | 3/10/2006 | Hi, Thanks for the nice note. I just wanted to tell you that the pot rack arrived yesterday. It is beautiful, and I appreciate the personal attention, in addition to your very good prices. We are so satisfied with your service, and we will visit your website often. All our best to you, Nathanne and Fred (my better half) | 12/8/2006 | I just wanted to let you know my pottery arrived today in excellent condition. It is beautiful, looks exactly as pictured. The service I received was excellent, I will recommend your web site to my friends and family. | 5/23/2007 | Ann, like the new site, easier to navigate. Thanks for your great service and products | 10/04/2007 | Hello Ann You are fabulous! I could never imagine receiving my item the day after ordering. ( Even with UPS from VT to MA ! ) Ann, one of the reasons why I chose your site for this item was your shipping policy, but the reviews made it sound like each of the customers felt like they had experienced a personal transaction. You just don’t get that on web sites. Modern ’’conveniences’’ just can’t compare to good ol’ fashioned customer service. Based on the reviews, I felt confident that my order would arrive on time (By Saturday) and it did - so fast that I’m still amazed. A computerized transaction from a large company would have cost me an obscene amount of money for a rush delivery. (And it still would have taken at least 2 days!) This was a last minute idea for my 7th wedding anniversary. I looked up the ’’traditional’’ gift for the 7th year of marriage and learned that it is copper. I have heard that, among other things, oak trees symbolize many attributes found in a good marriage - Stability, strength, honor, & endurance. Being a person who loves finding gifts that fit a sentiment, I was SO excited to find this product. | 1/1/2007 | I’m looking for Jason Silverman Green plates, serving bowls, wine glasses, coffee mugs, salad dishes. I see you have some, but your stock is very low. Could you please call me 410-750-7774. I’m not real good with the computer - my daughter is typing now. Thanks. | 11/21/2007 | I was wondering if my order shipped. I did not receive an e-mail. Thank you for your time, Kathy Amedei-Ferris | 11/23/2007 | Thank you so much...I recieved my earrings today. (presents for my sister, the earring stasher). Your site is wonderful to look at and more fun to shop in..I will be sending people your way !!! Kath (in FL) | 10/25/2006 | I ordered the handmade pottery sugar bowl and I absolutely love it. As I like to cook, I had been in search of a unique covered bowl to keep salt next to my stove. Most bowls I found were specifically for sugar and were too small. This bowl has the perfect size and shape for my purpose. It has a wide opening making it easy to grab a pinch of salt without having to grab a spoon. Plus, it is a beautiful work of art that adds pizazz to my kitchen! | 10/10/2006 | Hello, I just received the goblet I ordered over the phone from you folks. It is even more gorgeous - in hand - than the online picture suggests. It is for my wedding on the 20th of this month. I love it, it is perfect, exactly what I was looking for. Thank you, Julie Ussary | 11/26/2007 | I recieved my large pink dinosaur bank today and love it! It will make a perfect unique christmas gift for my 15 month old daughter. The delivery was fast and it was just as described. Very oringinal and super cute. Can’t wait to buy from you again. Thanks! | 6/5/2007 | Thank you Ann. I just want to let you all know how pleased I am with my Pachelbel wind chimes. They’re really beautiful. Thank you for sending them in such good order. | 4/10/2007 | I have shopped both in the store and online. Service in either case is always excellent, the selection is unbelievable, and the prices are competitive. Porter House is one of my favorite places to shop! | 10/22/2007 | Hello Ann! I promptly received my first order! They are Silver ’’peace fomes from within’’ earrings. I LOVE THEN and love your website, I will be placing another order and will be a returning customer!! Many Thanks!! I am off now to shop!! Take Care, Heidi Hedrington RN, TNS | 7/8/2007 | Terrific site for buying high-quality crafts, since the photos of their products are the ACTUAL ones they have in stock. Very helpful over the phone; product arrived very quickly and in good condition. Would shop here again. | 7/2/2007 | I received my beautifully made bracelet promptly and was overjoyed at the way it fit my wrist. Dealing with Porterhouse is great...merchandise is portrayed perfectly in the photo on the internet site. | 9/5/2006 | I ordered the baby spoon bracelet last Thursday, true to your word, I received it within the time period you promised it would arrive. I absolutely love it! It looks just as beautiful with my professional work attire as with jeans on the weekend. As I have a very small wrist, I ordered the baby spoon bracelet knowing it would be the right size for me--it was! I was able to remove the additional links quite easily to accomodate a firmer fit. I was not only impressed with the bracelet’s craftmanship, but most especially with the personalized note from you...customer service and satisfaction from minute one--thank you! I will order from you again, and refer this web site to others. Sincerely, Fanny Montalvo-Silano Director of Client Services East Sales Manager FENWICK KEATS GOODSTEIN REAL ESTATE | 10/25/2006 | i LOVE my pendant! it is very beautiful and unique and i have received many compliments on it. it is also exactly as it was pictured and i am very grateful for that and very appreciative of your persoanl touches. it is lovely to discover a company who really cares about their customers. thank you so much, cindy mason | 12/8/2006 | Thank you, we have received it in good condition. I have been looking to replace a box like this one which belonged to my son until the puppy chewed it up. I am thrilled to have found one like it on your site. Thanks so much, happy holidays. | 7/27/2006 | My frined needed a - Peace Bracelet - by thursday of this week. Not knowing where I got mine I got on-Line trying to find one. This is when I came up with Ann Porter. at Porterhouse Crafts. It was after hours when I called and Ann Porter happened to be in the shop on the computer. She was very helpful in getting me all the information. By the nights end I had come up with my order for my friend and even ordered me the brass one. She assured me that it would be there on Thursday the 22nd of June by noon and thanks to her efforts it was there and my friend was one happy Priest. There was even wrapping paper and ribbon in the package in case she wanted to wrap it. This was beyond the call of duty! I would like to thank you Ann for all she did in order to make a customer happy. | 12/17/2007 | I ordered 10 Chenille scarves to give to friends for christmas. I was so pleased with the scarves that I am keeping 2 for myself. I was also very pleased with the way everything was handled, from finding you on the internet, to placing the order, to getting a follow up from you, to ultimately receiving the packages - all very nicely gift-wraped. Thank you. |
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