Our Privacy Policy

Overview
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site.

Quality Ensurance
All items purchased are carefully packed using the standard UPS double box packaging system. If you purchase items online you also have the option of having your purchases held for pick up at our Manchester Center, VT store. If any merchandise is defective or damaged upon receipt please contact us immediately after your package arrives. We can issue a refund of either store credit, or money back (on a case to case basis.) All claims MUST be made within 2 weeks of receipt of order. If you change your mind about your purchase we can issue store credit for the purchase price only. All items returned for store credit, unless damaged upon delivery, must be returned in mint, unused condition with a receipt, or proof of online purchase.

****SPECIAL NOTE****
All inventory is updated at the end of each business day, meaning that if a paticular item is sold from our retail store the same day you purchased it online, it will not be readily available. If this occurs, you will be notified upon email, and have the option for store credit, full credit, or we will work with you to get it. Dont worry this rarely happens
Terms of use
As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Privacy statement
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site.

Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.


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