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ArtCraft Gifts is UpFront
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Either the items you requested are SOLD OUT, or we do not have an active cart for you. If you need assistance, please contact us TOLL FREE at 1-888-362-4789.
| To our guest: SAVE $25* When you order from us!: | Upon checkout you'll recieve a non expiring customer card. $25 spent = 1point - 8 points = $25.00 Gift certificate!*
Points after purchase:
Only 8 points / $200.00 to go!
And youll receive a $25.00 gift certificate!! |  |
*Points are only added after checkout, awarded in increments of $25.00 Awards are to be used on your Next Order. Points earned do not expire.
*Points will not be awarded for any "On sale" purchases (Final Blowout Sale, Group gift set Sale etc..) |
Here is what some of our Customers have to say:
| Date |
Review |
| 12/17/2007 |
I ordered 10 Chenille scarves to give to friends for christmas. I was so pleased with the scarves that I am keeping 2 for myself. I was also very pleased with the way everything was handled, from finding you on the internet, to placing the order, to getting a follow up from you, to ultimately receiving the packages - all very nicely gift-wraped. |
| 7/27/2006 |
My frined needed a - Peace Bracelet - by thursday of this week. Not knowing where I got mine I got on-Line trying to find one. This is when I came up with Ann Porter. at Porterhouse Crafts. It was after hours when I called and Ann Porter happened to be in the shop on the computer. She was very helpful in getting me all the information. By the |
| 12/8/2006 |
Thank you, we have received it in good condition. I have been looking to replace a box like this one which belonged to my son until the puppy chewed it up. I am thrilled to have found one like it on your site. Thanks so much, happy holidays. |
| 10/25/2006 |
i LOVE my pendant! it is very beautiful and unique and i have received many compliments on it. it is also exactly as it was pictured and i am very grateful for that and very appreciative of your persoanl touches. it is lovely to discover a company who really cares about their customers. thank you so much, cindy mason |
| 9/5/2006 |
I ordered the baby spoon bracelet last Thursday, true to your word, I received it within the time period you promised it would arrive. I absolutely love it! It looks just as beautiful with my professional work attire as with jeans on the weekend. As I have a very small wrist, I ordered the baby spoon bracelet knowing it would be the right size for |
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See all reviews  |
Please Note your item(s) Stock status*
1) IN STOCK items ship from our warehouse in Vermont The NEXT business day, unless otherwise noted
2) STUDIO DIRECT items ship directly from the artists studio, Based on availability, lead times Will vary and [ship out times, NOT delivery times] are noted next to the "add to cart" button
3) PREORDER items have a noted shipping delay [as to when it ships out, NOT when it is delivered] (found next to the "add to cart" button). Preorders are based on availability, and you would be notified if the shipment will be longer then expected, or if the item has a backorder.
4) PERSONALIZATIONS: if your item(s) have a personalization request, there may be a Noted extra lead time next to the personalization option you select. Please be advised.
Please be aware of your orders availability as is noted. If you are in a rush, please make sure you select an “IN STOCK" item. Our items are seasonal and unique, and as such we cannot stock everything everyone wants, thus we allow preorders. If you preorder, please be aware that there might not be enough demand for the artist to remake your item; however, for more popular items your 'Preorder' puts you on top of the Queue as there are often backorders during holiday times. If you Preorder a Personalized item, please append the shipping delay with the personalization lead time.
Shipping options and delivery notes* for Artcraft Gifts (PorterHouseCrafts.com):
| Carrier |
Service |
Delivery Notes* |
 |
UPS Ground
UPS 3 day select |
delivery in 1-5 business days depending on location. consistant during busy times and excellent tracking |
UPS 2nd day air
UPS Next day air |
Guaranteed by service. Believe it or not this is popular to the last minute shopper. cost is higher but your package recieves special treatment! |
 |
USPS Priority Mail |
Most economical for small items with shipment option to your PO box. slower during xmas |
| USPS International |
We do ship internationally to the following countries: |
(*Please note... Delivery time begins when your order leaves our store, the next business day)
FREE Gift-Service
Only at Artcraft Gifts (PorterHouseCrafts.com)!
WE have the Best designer GiftWrap options for all your items!
FREE for ANY item over 25*
OR FREE for ALL items in a shipment over 99*
(*3.95 Otherwise - select your favorite wrap at checkout)
Include FREE boxing, FREE personal Message Cards, and more..
And we will ship it to wherever you want. THE NEXT BUSINESS DAY!, unless otherwise noted
The Greater Gift:
Each item is crafted with care from the artists who make them, and as such is delivered to you or your loved ones with the best of service, we promise - Ann Porter
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Our ordering Policies:
We are always looking for happy customers, and judging from all our reviews, all of our customers are happy. To ensure YOU are a happy customer, please read our policies below...
Artcraft Gifts (Porterhouse Crafts) Ordering Policies:
For Damaged Items:
Please unpack merchandise carefully and inspect upon receipt. In the event of breakage, please call us immediately (888 362-4789), so that we can go over the procedures for replacing the damaged item(s). Leave everything in the original box, with the packing materials. DO NOT SHIP ANYTHING BACK TO US WITHOUT CONTACTING US FIRST; WE WILL NOT BE ABLE TO ISSUE CREDIT TO YOUR CARD OR STORE CREDIT IF OUR PROCEDURES ARE NOT FOLLOWED, OR IF THERE IS FURTHER DAMAGE TO THE ITEM(S).
For Exchanges:
Items may be exchanged for other items, or for store credit, within a six- month period. Any items sent back to us must reach us in saleable condition. Customer pays return shipping fees.
For Refunds:
We will issue refunds to your credit card if an item(s) reaches you damaged and you do not want a replacement, or if an item has been misrepresented on our website. Misrepresentation must be agreed to by both parties. Refunds for misrepresented items will include shipping fees, and will be issued once the item(s) comes back to us in saleable condition.
No returns or exchanges for personalized or engraved items unless damaged, or received with an error.
No returns for STUDIO DIRECT orders unless damaged; handled at the discretion of the artist.
Lost or incorrectly delivered packages:
You will be given a tracking number when an item is shipped. If the package becomes lost or does not reach you, we will work with you in filing the proper UPS or USPS claim. Refund based on outcome of insurance claim; we are not liable after package has been successfully turned over to the carrier.
Late shipment Arrivals:
Please bear in mind, when you receive your tracking number, and the carrier has successfully obtained the package, we are not liable for the published or estimated shipment times. They are not guaranteed, especially with weather related delays.
Please ship any (non Studio Direct) returns/exchanges to:
Artcraft Gifts D.B.A PorterHouseCrafts.com Attn: Returns Dept
PO Box 657 - 116 Lincoln Ave - Manchester Center, VT 05255
Shipping Availability
1) IN STOCK items ship from our warehouse in Vermont The NEXT business day, unless otherwise noted
2) STUDIO DIRECT items ship directly from the artists studio, Based on availability, lead times Will vary and [ship out times, NOT delivery times] are noted next to the "add to cart" button
3) PREORDER items have a noted shipping delay [as to when it ships out, NOT when it is delivered] (found next to the "add to cart" button). Preorders are based on availability, and you would be notified if the shipment will be longer then expected, or if the item has a backorder.
4) PERSONALIZATIONS: if your item(s) have a personalization request, there may be a Noted extra lead time next to the personalization option you select. Please be advised.
Am I charged up front for a "PREORDER" or "STUDIO DIRECT"? YES. Though unconventional to other etailers, we need the funds to secure and service your order, or to work with you on a backorder or other situation.
Can I cancel a "PREORDER" before it ships? Please refer to our ordering policies. You may cancel if the delay is longer then when sold to you. Please remember, your order is indeed special! - We are acquiring your order from the artisans, and responcible for "minimums" while the item you order may not sell again for months as Artcraft is a unique, slow moving market.
Artcraft Gifts (Porterhouse Crafts) Ordering Policies:
For Damaged Items:
Please unpack merchandise carefully and inspect upon receipt. In the event of breakage, please call us immediately (888 362-4789), so that we can go over the procedures for replacing the damaged item(s). Leave everything in the original box, with the packing materials. DO NOT SHIP ANYTHING BACK TO US WITHOUT CONTACTING US FIRST; WE WILL NOT BE ABLE TO ISSUE CREDIT TO YOUR CARD OR STORE CREDIT IF OUR PROCEDURES ARE NOT FOLLOWED, OR IF THERE IS FURTHER DAMAGE TO THE ITEM(S).
For Exchanges:
Items may be exchanged for other items, or for store credit, within a six- month period. Any items sent back to us must reach us in saleable condition. Customer pays return shipping fees.
For Refunds:
We will issue refunds to your credit card if an item(s) reaches you damaged and you do not want a replacement, or if an item has been misrepresented on our website. Misrepresentation must be agreed to by both parties. Refunds for misrepresented items will include shipping fees, and will be issued once the item(s) comes back to us in saleable condition.
No returns or exchanges for personalized or engraved items unless damaged, or received with an error.
No returns for STUDIO DIRECT orders unless damaged; handled at the discretion of the artist.
Lost or incorrectly delivered packages:
You will be given a tracking number when an item is shipped. If the package becomes lost or does not reach you, we will work with you in filing the proper UPS or USPS claim. Refund based on outcome of insurance claim; we are not liable after package has been successfully turned over to the carrier.
Late shipment Arrivals:
Please bear in mind, when you receive your tracking number, and the carrier has successfully obtained the package, we are not liable for the published or estimated shipment times. They are not guaranteed, especially with weather related delays.
Please ship any (non Studio Direct) returns/exchanges to:
Artcraft Gifts D.B.A PorterHouseCrafts.com Attn: Returns Dept
PO Box 657 - 116 Lincoln Ave - Manchester Center, VT 05255
Shipping Availability
1) IN STOCK items ship from our warehouse in Vermont The NEXT business day, unless otherwise noted
2) STUDIO DIRECT items ship directly from the artists studio, Based on availability, lead times Will vary and [ship out times, NOT delivery times] are noted next to the "add to cart" button
3) PREORDER items have a noted shipping delay [as to when it ships out, NOT when it is delivered] (found next to the "add to cart" button). Preorders are based on availability, and you would be notified if the shipment will be longer then expected, or if the item has a backorder.
4) PERSONALIZATIONS: if your item(s) have a personalization request, there may be a Noted extra lead time next to the personalization option you select. Please be advised.
Am I charged up front for a "PREORDER" or "STUDIO DIRECT"? YES. Though unconventional to other etailers, we need the funds to secure and service your order, or to work with you on a backorder or other situation.
Can I cancel a "PREORDER" before it ships? Please refer to our ordering policies. You may cancel if the delay is longer then when sold to you. Please remember, your order is indeed special! - We are acquiring your order from the artisans, and responcible for "minimums" while the item you order may not sell again for months as Artcraft is a unique, slow moving market.
Unique Gifts = Limited Quantity, Order Today!
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